We are trying to respond to email inquiries as fast as possible, but the processing of orders is a priority this busy time of the year and delays in response to your inquiries are expected as all our team is helping with order processing right now. We cannot guarantee a timely response to your inquiry and apologise for the inconvenience.

We are frequently asked the same questions, like ‘what is the shipping cost to my country’ or ‘how do I choose the right size for myself’ or ‘do you ship your great Uggs to my country’ and many others, so we have put answers to the most common questions in the Helpful Info section of our website.

Also there you’ll find helpful info on how to make an order from this website, how to take care of your Ugg Boots, shipping time estimates and lots of other useful information.